Privacy Policy

Effective Date: July 29, 2020

What’s New?

  • We’ve added more detail in what data we collect, how we use your data, and who we share it with.
  • We’ve updated our policy to include new rights to opt out of the sale of your data under applicable laws.
  • We’ve included additional information about rights of some customers under new California laws relating to data privacy.

PRIVACY POLICY

At BridgeLegal.com, we know that you visit our site when times are hardest and you’re entrusting us with your information in order to help you connect with legal resources to help you navigate your way out of challenges. Our goal is to handle the information you share with us in a responsible fashion and to use that information to help you get back on your feet.

This Privacy Policy describes how we use the information you share with us through our websites, platform, and information we obtain about you based on how you engage with our digital services, including any social media channels (“Site”)(our “Services”).

Please read this Privacy Policy carefully to understand how we will treat your information.

This policy does not apply to your information once it is shared with any of the law firms we connect you with on our Services. For more information on how law firms manage your data, we recommend you reach out to the law firm directly.

 

WHO WE ARE

HOW WE COLLECT INFORMATION ABOUT YOU

INFORMATION WE COLLECT AND HOW WE USE IT

DISCLOSURE OF YOUR INFORMATION

LAW FIRMS

MARKETING AND ADVERTISING

  • SOCIAL SHARING FEATURES
  • COOKIES
  • DO NOT TRACK
  • STORAGE AND TRANSFER OF INFORMATION
  • CHILDREN
  • OPTING OUT OF THE SALE OF YOUR PERSONAL INFORMATION
  • YOUR CALIFORNIA PRIVACY RIGHTS
  • SECURITY
  • LINKS TO THIRD PARTY WEBSITES
  • UPDATES
  • CONTACT

 

WHO WE ARE

BridgeLegal.com is part of the Services offered by Bridge Legal. We are comprised of Bridge Legal Holdings, LLC, Bridge Legal Technology, LLC, and Bridge Legal Support Services, LLC. Your information may be shared and managed by all three companies under this Privacy Policy.

Like any company, we use a variety of third party businesses and partners to market and provide our Services to you.

HOW WE COLLECT INFORMATION ABOUT YOU

Directly From You

You may provide us with personal information in a number of ways, such as when you:

  • Provide information to us via our websites, applications, and other digital channels by signing up, creating accounts (including using social media login), filling out forms, commenting, or otherwise engaging with our online services;
  • Communicate with us by e-mail or phone;
  • Subscribe to e-mails and/or newsletters;
  • Report a problem or request support for any of our Services;
  • Interact with our Social Media accounts;
  • Participate in any of our surveys;

Information We Collect From Other Sources

We work closely with third parties (for example, technical service providers, marketing lead generation companies, advertising networks, analytics providers, and search information providers) and may receive information about you from them. Depending on the relationship and activity, they will provide us with certain information that will help us understand how you interact with Bridge Legal Services so we can tailor our marketing and provide better, more personalized Services to you. In some cases, third parties also provide us with information that helps us keep track of transactions, address technical or logistical issues, prevent fraud, or keep Bridge Legal safe from security threats.

We may also receive and display information and content which you make publicly available on your social media account when you use social media logins for our Services or interact with any of our content.

INFORMATION WE COLLECT AND HOW WE USE IT

Categories of personal information  collected Categories of sources from which personal information is collected Business or commercial purposes for collection, use, and sharing Categories of third parties with whom some or all of the personal  may be shared
Personal and online identifiers (such as first and last name, email address, phone number, usernames, or unique online identifiers, date of birth) Directly from you

Marketing Lead Generation Partners

Law Firms

 

To provide and Improve the Services

Personalization of the Services

Customer support

Marketing and targeted advertising

Security and fraud prevention

Law Firms

Ad networks

Technology Service Providers

Analytics services

 

Account Status (such as in process, discharged, closed) Directly from you

Law Firms

To provide and Improve the Services

Personalization of the Services

Customer support

Marketing and targeted advertising

Law Firms

Ad Networks

Technology Service Providers

Marketing partners

Analytics services

Government IDs (such as Driver’s License, Social Security, Passport information) Directly from you

Law Firms

To provide the Services Law Firms

Technology Service Providers

Financial Account Information (such as credit card numbers, bank account information, Paypal account information) Directly from you

Payment providers

Law Firms

 

To provide the Services

To process transactions on behalf of Law Firms

Payment providers

Fraud and cybersecurity companies

Technology Service Providers

Law Firms

 

Financial History (such as credit scores, bank statements, transactions, property records, asset records) Directly from you

Law Firms

To provide the Services Law Firms

Technology Service Providers

Insurance information (such as policy numbers and claims) Directly from you

Law Firms

To provide the Services Law Firms

Technology Service Providers

Employment Information (such as pay stubs, employment history, title and salary information) Directly from you

Law Firms

To provide the Services Law Firms

Technology Service Providers

Legal Documentation (such as bankruptcy filings, complaints, orders, deeds, titles) Directly from you

Law Firms

To provide the Services Law Firms

Technology Service Providers

Demographic Information (such as race, gender, age range, income range) Directly from you

Marketing partners

Advertising networks

Third party data providers

Law Firms

To provide and improve the Services

Personalization of the Services

Direct marketing

Targeted advertising

Analytics

Research and development

Security and fraud prevention

 

Analytics services

Ad networks

Technology Service Providers

Marketing sponsors and partners

Law Firms

 

Transactional Information Directly from you

Law Firms (that use our platform to manage their services)

 

To Provide and Improve the Services

Customer Support

Analytics

Research and Development

 

Payment Providers

Analytics services

Technology Service Providers

Law Firms

Communications with you (such as customer support messages, emails, social media posts) Directly from You

Customer support partners

Law Firms

To Provide and Improve the Services

Customer Support

 

Analytics services

Technology Service Providers

Customer Service Partners

Law Firms

Online Activity Information  (such as browsing history, search history, interactions with a website, email, application, or advertisement) Directly from You

Cookies and similar technologies

Advertising networks

Third party data providers

To Provide and Improve the Services

Personalization of the Services

Direct marketing

Targeted advertising

 

 

Technology Service providers

Analytics services

Ad networks

 

 

Non-Precise Geolocation information (such as zip or area code, state, country) Directly from you

Law Firms

Cookies and similar technologies

Technology service providers

Ad networks

To provide and improve the Services to you

Personalization of the Services

Fraud and cybersecurity

Direct marketing

Targeted advertising

Ad networks

Technology Service Providers

Law Firms

 

Inferences drawn from the above information about your predicted characteristics and preferences Third party data providers

Marketing sponsors

To Provide and improve the Services

Personalization of the Services

Direct marketing

Targeted advertising

Analytics

Ad networks

Technology Service Providers

Analytics companies

Other information about you that is linked to the personal information above Directly from you

Third party data providers

Law Firms.

To Provide and Improve the Services

Personalization of the Services

Ad networks

Technology Service Providers

 

 

We may also use the information we have about you

  • as necessary if we believe there has been a breach of the Terms of Use or the rights of any third party, or
  • to comply with legal and/or regulatory requirements.

We combine information we receive from other sources with information you give to us and information we collect about you. We use this combined information for the purposes set out above.

DISCLOSURE OF PERSONAL INFORMATION

We do share data with third parties, including Law Firms (see below), and the other categories of partners as listed above. Some of these disclosures of data may be constitute a sale of data under some data privacy laws. Accordingly, we offer the option for you to opt out of the sale of your personal information, as further set forth below.

We may share your personal information with other Bridge Legal companies and with selected third parties including:

  • business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;
  • business partners, suppliers and subcontractors to provide you with information about promotions and offers;
  • advertisers, advertising networks and social networks that require the data to select and serve relevant advertisements to you and, in some cases, to others. For more information on how we use personal information for targeted advertising, see below; and
  • analytics and search engine providers that assist us in the improvement and optimization of the Site.

We may disclose your personal information to third parties:

  • If we enter into negotiations to buy, sell, or merge with any business or assets, or if we enter into bankruptcy, reorganization, or receivership, in which case we may disclose your personal information to the prospective or eventual seller or buyer of such business or assets;
  • if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in the event of an emergency, or in order to enforce or apply our Terms of Use (https://bridgelegal.com/terms) and other agreements, or to protect the rights, property, or safety of Bridge Legal, the Bridge Legal companies, our customers, clients or others; and
  • to any other third party not covered in this policy with your prior consent.

We do not share your sensitive personal information, including your financial and employment history, transactional information, or any documentation you or any of the Law Firms you may connect with using our platform with any third party except the designated Law Firm and the technology service providers that make the Services function.

LAW FIRMS

Our goal is to connect you with law firms that can help you get back on your feet financially. When you use our services and provide us with any of your legal or financial documentation (as listed above) or sensitive personal information (such as your race, gender, sexual orientation, marital status, religion, union membership, or photographs), we do not make use of that information except to provide services to you and the law firms that use our platform services. We may use your financial account information to process payments on behalf of law firms using third party payment providers integrated with our platform.

Our privacy policy governs our use of the information you provide us. We are not responsible for the data practices of any law firms you choose to engage with. If you have any questions regarding how the law firm you engage uses data, please reach out to that particular law firm directly.

MARKETING AND ADVERTISING

Targeted Advertising

We use your personal information to tailor our marketing and advertising efforts. To do this, we provide your information to third party advertising networks (such as Google Doubleclick) and social media companies (such as Facebook). When we provide data to agencies, ad networks, and other parties for targeted advertising, we do not provide them with your name, financial information, or any sensitive information (such as an government ID or date of birth, if we have collected that). We use online identifiers such as email, cookie addresses, and device identifiers to help us provide targeted advertising to you and others like you. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to display advertisements to target audiences;

To opt out of targeted advertising, you may use the following links provided by third parties that manage opt outs for some ad networks:

http://preferences-mgr.truste.com,
http://www.networkadvertising.org/managing/opt_out.asp and
http://www.aboutads.info/
https://policies.google.com/privacy/partners

 

Email Marketing

  • We also add you to our mailing lists for email communications from Bridge Legal and our partners’, including the Bridge Legal companies, when you sign up for our mailing lists or use the Services. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails.

 

  • SOCIAL SHARING
  • You may be able to use social sharing features and other integrated tools on the Site such as the Facebook “Like” button. These features and tools may permit you to share actions you take on our Service with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the service that provides the social sharing feature. Please remember, though, that use of the information you share on social media sites will be governed by the privacy policies of the social media provider, and we are not responsible for how they treat the information.
  • COOKIES

We and trusted third parties use cookies and similar technologies on the Site to collect and process personal information. For more information, please see our Cookie Notice (https://bridgelegal.com/cookie-policy).

DO NOT TRACK

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether you intend for these signals to be transmitted, or whether you even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals.

STORAGE AND TRANSFER OF INFORMATION

We operate the Services in and from a number of different jurisdictions, but the Site is primarily operated from the United States, which is where your information will likely be stored and processed. Your information may be disclosed in response to inquiries or requests from government authorities or to respond to legal process in the countries in which we operate and/or store your information.

CHILDREN

We do not knowingly collect information from children who are under 18 years old. If you are a parent or guardian of a child who is under 18 years old and using our Services, please send us an email at privacy@bridgelegal.com  to arrange for deletion of any personal information we may have accidentally collected about the child.

OPTING OUT OF THE SALE OF YOUR PERSONAL INFORMATION

WE DO NOT SELL YOUR PERSONAL INFORMATION FOR MONEY.

However, sometimes we share your data with law firms, vendors, the Bridge Legal companies, and third party advertising networks. These transfers, which are used to provide you with certain Services and/or to more effectively provide you with personalized Services (including advertising), can be deemed a sale under some data privacy laws.

You may opt out of the sale of your personal information by clicking on the Do Not Sell My Personal Information button on our site. You will be asked to provide certain information to us in order to exercise this option so we can verify your identity and locate your records with us.

Please note that your decision to opt out of the sale of your personal information may impact the availability and quality of some of the Services provided to you..

YOUR PRIVACY RIGHTS

You may exercise the following rights regarding your personal information, subject to our ability to verify your request and certain other limitations:

  • Information about You: You may ask for us to state what categories of personal information about you we have, and the categories of sources from which we collect your personal information.
  • Receive a Copy of Your Data: You may request the categories and specific pieces of information (if any) we have about you, the categories of personal information that we have disclosed about you for a business purpose, and the categories of third parties with which we have shared personal information in the previous 12 months.
  • Delete Your Data: You may request that we delete the personal information we have collected from you.
  • Do-Not-Sell: You may opt out of our sale(s) of your personal information, as “sale” is defined by California law. Please see above for more information.
  • Non-Discrimination: California law prohibits discrimination against you for exercising your privacy rights.

.

Note: Where certain technologies rely on your data to provide the Services, the absence of that data may impact the operation of the Services.

 

How to Exercise Your Rights. To exercise any of the above rights, please email us at privacy@bridgelegal.com.

Verification Process and Required Information. All requests must be verified.  Some requests, including receiving a copy of your data or requests made by an agent claiming to be acting on your behalf, are subject to heightened requirements.  If we cannot verify your identity based on the information provided, a request for a copy of your data shall be treated as a request for information and if we cannot verify your identity, a request to delete personal information may be treated as a request to opt-out of the sale of personal information.

Authorized Agent. You may designate an authorized agent to make a request on your behalf. An Authorized Agent must have written documentation of their authority to act on your behalf, such as a Power of Attorney.

SECURITY

We use a variety of administrative, physical, and technology solutions, including engaging with qualified cybersecurity companies, to protect your information from unauthorized access, loss, or misuse. Because there is always some risk in transmitting information over the internet and otherwise processing information, we cannot and do not guarantee or warrant the security of any information that you transmit on or through the Services or that we otherwise maintain.

LINKS TO THIRD PARTY WEBSITES

Our Services, newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others, including law firms, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

UPDATES

Any updates we may make to our Privacy Policy will be posted on this page, and we may also provide a website notice of any material changes for a reasonable period of time. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use the Services.

CONTACT

Questions or comments regarding this Privacy Policy should be emailed to privacy@BridgeLegal.com.